Today’s featured guest is Denise Rabidoux, President and CEO of EHM Senior Solutions. EHM Senior Solutions is a not-for-profit organization with a history dating back to 1879. Formerly known as Evangelical Homes of Michigan, EHM operates senior living, Medicare At Home and private-duty LifeChoices Programs.
EHM is one of the industry leaders in the movement of what is called Life Plan Communities, formerly known as Continuing Care Retirement Communities (or CCRCs) without walls. These programs allow healthy active older adults to maintain their independence at home, but also enable them to make arrangements for long-term care in the event of a change in their acuity.
Throughout its long history, EHM has always worked to stay focused on the client and involve them in the organization’s transformation. They’ve made it a priority to listen to the customers' voice above their own, especially during times of strategic planning and discernment.
Denise has led the organization for the majority of its transformation from a focus on skilled nursing centers and nursing homes to what EHM is today. She’s known nationally for her ability to work with a team of employees to transform existing programs and build new ones that focus on technology and innovation and a high-tough approach to the array of services and solutions that EHM Senior Solutions provide. From serving 660 seniors in 2000 to nearly 6,000 seniors each year today, EHM is committed to saving individuals no matter where they are on life’s journey and no matter where they call home.
We are in for a treat with today’s featured guest, Alex Go. Alex is the CEO and Co-founder of LivWell Health, a technology-enabled service provider that assists seniors to live independently at home and also for families seeking assistance in their care. Their goal is to make caregiving easier for the 44 million Americans that are caring for older adults and special needs children. LivWell Health partners with senior service providers to expand the markets they serve with the goals of enhancing revenue and improving staff productivity.
Prior to starting LivWell Health, Alex had more than 20 years of experience in strategic planning, sales and management consulting, and healthcare IT. He previously led Intel Health’s market development team in the US and Asia. But despite spending two decades in healthcare, it was actually Alex’s personal experience that led him to start LivWell Health, and we are going to hear more about that on today’s episode. We’ll dive into LivWell Health’s focus on bridging the gap between home and community-based services and the opportunities provided by a growing caregiving market.